Michael E. Jewett MD
121. E Main St.
P.O. Box 556
Jonesborough, TN 37659
Family Medicine of Jonesborough Phone: (423)-788-0123
Email: fmoj@myupdox.com
Fax: 1-888-723-8410

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About The Practice

Dr. Jewett specializes in health maintenance, disease prevention, and management of acute medical problems for all age groups. He will be utilizing an EMR, or electronic medical record, which provides easy and instant access to your medical chart.

Appointments

Once you are established as a patient, you will be able to access Dr. Jewett's schedule and book your own appointment online for a day and time that is convenient to you. You will receive an email reminder of your appointment. Of course, you can call the office to make an appointment as well.

Dr. Jewett will be offering 30 minute appointments.  This allows for a less rushed appointment.  Some of our patients have asked us how Dr. Jewett can schedule only 2 patients per hour.  This was done purposefully after determining what was most important to patients - they want to know their physician has time to listen to their concerns, and not feel rushed after waiting 2 hours to be seen.  By never double booking appointment slots, and allotting a full 30 minutes for each appointment, Dr. Jewett rarely keeps a patient waiting, and has time to offer quality health care and health maintenance.

Why don't other physicians offer that kind of service?  Because it is not a financially viable model when the average overhead in most medical offices is 60-70%.  Dr. Jewett keeps his overhead low by having less staff than the average office, and by keeping overhead costs at a minimum by various creative means.  

In return for unhurried appointments, same day access, and on-time appointments, we need our patients to be respectful of just a few guidelines.  

1.  Medication Refills  If you are out of refills, it is probably time for an appointment.  Please call to schedule an appointment, or book online.  If you have a mail order pharmacy, please let Dr. Jewett know at your appointment so your follow up can be scheduled a week or so early so that there is no interruption in your medication.  Please don't ask him to fill your prescriptions prior to your appointment.  This is time consuming and your medications may change.  Please know your pharmacy plan formulary.  If necessary, bring the latest copy to your appointment. 

2.  Referrals to Specialists  Almost all of the specialists in the area require appointments be made by our office, rather than individual patients.  This involves Dr. Jewett assessing you medically, writing a brief note to the specialist, faxing over your most recent office note, labs, and x-rays.  This is done to insure the specialist has the most up to date information on your medical history.  His staff often needs to fill out forms requesting the appointment as well as satisfying the rules of your insurance company so that you do not get billed for the visit to the specialist.  Therefore, we require that you be seen in our office before we set up a referral.  If your insurance company referral has expired, it is probably time to schedule a follow up in our office.

3.  Billing Your Insurance  We are happy to bill your insurance for your office visit.  However, it is not our responsibility to know what is and is not covered by your plan, nor would it be feasible considering the many plans available in this area.  If Dr. Jewett performs a service that is not covered by your insurance, you will be responsible for the bill.  You can call your insurance company to try to understand the denial and appeal it.  We always welcome questions about payment plans if needed.

 

After Hours 

For established patients, Dr. Jewett is offering 24 hour telephone accessibility for new, acute, medical problems. Please call 788-0123 for instructions on how to get in touch with Dr. Jewett after hours. This is not for prescription refills, appointments, chronic problems, or general questions. Those can be handled during regular business hours.

Open Access

About 30% to 40% of Dr. Jewett's appointments will be same day appointments so that you can be seen and treated as problems arise.

No Show Policy

In order to allow the maximum availability of appointments for all our patients, if you don't call or e-mail to reschedule your appointment 24 hours in advance of your scheduled appointment, you will be charged a $40.00 fee.  In much the same way as you can schedule an appointment online, up to 24 hours in advance, you can cancel your appointment online.


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Photographs by David Cook